Service management on the go!!! No matter whether you are at your desk or at a remote location, you can soon manage and support your customer requests using your favorite Android mobile device.
The Novell Service Desk Android mobile application allows you to :
- Easily review your tasks or your team’s tasks and take action
- Drill down into any request & review the complete history
- Add notes to requests
- Service Metrics Dashboard etc
We are in the process of posting this app to the Google Play in the next few weeks. If you are interested to try this app before that, send me an email at padharsh@novell.com
Review Tasks & take actions
Drill down into requests & Review history
Add Notes & Service Metrics Dashboard
Settings
